Not resolved

I just ordered some drugs from xlpharmacy; they don't do PayPal and tell you if you use anything but Visa your shipment will be slower. After I clicked to send the order a page came up with order # and summary to print out, but before I could print it it went blank.

I was informed on the order that someone from xl would definitely call me to confirm order, but this was not the case. So I called a help number at 7:45 p.m.

and was put on hold with a very garbled static-filled repeating hold message that continued for a half hour, past the 8 pm cutoff for help, so I found a form I could fill out with space for my message, but when I pressed send, nothing happened. Now I have no way of knowing if the order was received by them and I have no record of the order or an order #.

Reason of review: Poor customer service.

Preferred solution: Deliver product or service ordered.

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